Terms & Conditions

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Legal Agreement

Please read these Terms and Conditions carefully before using our website or placing an order with KH Sweets (Kanahya Lal Harbhajan Singh). By accessing our website or making a purchase, you agree to be bound by these terms.

If you do not agree with any part of these terms, please do not use our website or services.

Last updated: March 2026

1. About Us

KH Sweets is the online presence of Kanahya Lal Harbhajan Singh, a traditional mithai and namkeen business established in 1940 and located at:

These Terms govern your use of our website at kanahyalalharbhajansingh.in and any purchases made through it.

2. Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

  • Use the website in any way that is unlawful, fraudulent, or harmful
  • Attempt to gain unauthorised access to any part of the website or its systems
  • Transmit any unsolicited or unauthorised advertising or promotional material
  • Reproduce, duplicate, copy, or resell any part of our website content without our written permission
  • Use automated tools to scrape, crawl, or collect data from this website

We reserve the right to restrict or terminate access to our website at any time for any user who violates these terms.

3. Products & Pricing

All products listed on our website are subject to availability. Prices are displayed in Indian Rupees (₹) inclusive of GST unless otherwise stated.

We reserve the right to change prices at any time without prior notice. However, the price confirmed at the time of placing your order will be honoured.

Product images are for illustrative purposes only. As our mithai is handcrafted, minor variations in shape, size, or colour are natural and do not constitute a defect.

In the event of a pricing error on our website, we reserve the right to cancel orders placed at the incorrect price and will notify you promptly if this occurs.

4. Orders & Contract

When you place an order on our website, you are making an offer to purchase the products listed. A binding contract is formed only when we send you an order confirmation email.

We reserve the right to refuse or cancel any order for the following reasons:

  • Products are no longer available or out of stock
  • Pricing or product description error on the website
  • Suspicion of fraudulent activity
  • Delivery is not possible to the provided address

If we cancel an order after payment has been made, a full refund will be processed to your original payment method.

5. Payment

We accept the following payment methods:

  • Credit and Debit Cards (Visa, Mastercard, RuPay)
  • UPI (Google Pay, PhonePe, Paytm, BHIM)
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (selected pin codes)

All online payments are processed through secure, PCI-DSS compliant third-party payment gateways. KH Sweets does not store your payment card information.

In case of a failed transaction, please check with your bank before attempting payment again. KH Sweets is not responsible for charges levied by your bank or payment provider.

6. Shipping & Delivery

Shipping is carried out as per our Shipping Policy. By placing an order, you agree to the shipping terms and timelines described therein.

KH Sweets is not liable for delays caused by courier partners, weather conditions, natural calamities, strikes, or other events beyond our reasonable control.

7. Refunds & Cancellations

Our Refund & Cancellation Policy forms an integral part of these Terms and Conditions. Please read it carefully before placing an order.

8. Intellectual Property

All content on this website — including but not limited to text, images, logos, graphics, product photography, and page layouts — is the property of Kanahya Lal Harbhajan Singh and is protected under applicable Indian intellectual property laws.

You may not use, reproduce, distribute, or republish any content from this website without our express written consent.

9. Limitation of Liability

To the fullest extent permitted by law, KH Sweets shall not be liable for:

  • Any indirect, incidental, or consequential loss arising from use of our website or products
  • Loss of data, revenue, or business opportunities
  • Delays, errors, or omissions in product descriptions or pricing due to technical errors
  • Third-party courier delays or delivery failures

Our total liability to you for any claim arising from these Terms shall not exceed the value of the order in question.

10. Food Safety Disclaimer

Our products contain common allergens including dairy (milk, ghee, khoya), nuts (cashew, almond, pistachio), wheat, and sugar. While we take all reasonable precautions, our kitchen handles multiple ingredients and we cannot guarantee products are free from traces of all allergens.

Customers with severe food allergies are advised to contact us before ordering to discuss ingredient details.

Best-before dates are printed on all packaging. Products should be consumed within the specified timeframe and stored as per the instructions provided.

11. Third-Party Links

Our website may contain links to third-party websites (such as Zomato, Swiggy, Blue Dart, etc.) for your convenience. These links do not imply endorsement and we are not responsible for the content, policies, or practices of any third-party website.

12. Modifications to Terms

We reserve the right to update or revise these Terms and Conditions at any time. Changes will be posted on this page with the updated date. Continued use of our website after any changes constitutes your acceptance of the revised terms.

13. Governing Law & Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Amritsar, Punjab, India.

14. Contact Us

For any questions regarding these Terms and Conditions:

  • Business Name: Kanahya Lal Harbhajan Singh
  • Email: info@kanahyalalharbhajansingh.in
  • Phone / WhatsApp: +91 98155 79416
  • Address: Shop No. 2, Plot 12-A, Near Arya Samaj Mandir, Lawrence Road, Amritsar, Punjab — 143001
  • Hours: Mon–Sat: 7AM–7PM | Sunday: 8AM–7PM

Three generations of crafting pure desi ghee mithai & namkeen on Lawrence Road, Amritsar. Every piece made fresh, every day — no shortcuts, no preservatives.

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